We are currently experiencing high traffic on our website. This virtual waiting room is created to manage the
online traffic to our site. You are in a queue at the moment but will be put through soon. We apologise for any
inconvenience caused and thank you for your patience.
In accordance with your requirements, you may consider using the following channels to contact us:
Company Email Address : mail@hkelectric.com
For enquiry of sudden power failure incident, please contact our 24-hour Customer Emergency Services Hotlines
2555 4000.
For inquiry about electricity account information, electricity bills and application procedures, you may
click the following links:
- Log in "Account-On-Line" service to check your electricity account information
- "Apply Online / Download Forms" for account-related services
- "Application Progress Tracking" for application progress