HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
Our volunteers team has grown to a membership of over 1000 colleagues, around half of the Company's workforce, extending their care to the community through various voluntary services.
While elderly care and environmental projects remain our service core, the HK Electric Volunteers Team has been diversifying its services in recent years to include other services such as sporting events, mentorship programmes, art education, and visits to Correctional Institutions.
To co-ordinate and seek continuous improvements in volunteer services across the Company, a Volunteers Team Working Party comprising representatives from various departments meets regularly to review and enhance service quality. Incentive schemes are in place to encourage more volunteers to serve and anniversaries are celebrated to recognise outstanding volunteers.
Caring for the elderly is one of our volunteers team's service focuses. With the assistance of the Housing Authority and the Housing Society in identifying senior citizens living alone in public housing estates, our volunteers conduct monthly inspections for the elderly on their electrical appliances or installations at home.
We also extend care to "hidden" elders and encourage them to reach out to society through the "CAREnJOY" programme in collaboration with district councils, Lamma Island rural committees and eight elderly service organisations. Our volunteers team also supports other elderly services organised by social welfare or non-government organisations, such as the fall prevention service organised by Aberdeen Kai-fong Welfare Association Ltd., etc.
Caring for the environment is another service focus of the team. Throughout the year, our volunteers take part in various services supporting environmental protection and education. These include the "Clean Up the World in Hong Kong" and the "Green Power Hike" organised by Green Power; Green Hong Kong Green and No Hillfire Campaign by the Conservancy Association; International Coastal Cleanup by Green Council, as well as the Company's Happy Green Campaign promoting the smart use of electricity among the public and younger generations.
On top of caring for senior citizens and the environment, our volunteers also involve in other community services helping different people in need. They also take part in numerous fund-raising activities, such as selling flags and raffle tickets, etc., to support non-government organisations and charitable bodies.
Service review at 15th Anniversary (2018-2019)
Service review at 14th Anniversary (2017-2018)
Service review at 13th Anniversary (2016-2017)
HK Electric Volunteers
Team's 15th anniversary
HK Electric volunteers conduct electrical inspection
HK Electric volunteers collect unsold vegetables at the market for giving to the needy.