HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
What are the benefits of using EVs?
EVs are more energy-efficient than cars using conventional internal combustion engines. Based on the current electricity generation fuel mix, EVs emit less carbon emissions on average than their conventional counterparts (tank-to-wheel) on the same mileage travelled. With zero roadside air pollutant emissions, EVs also help improve the roadside air quality in the city.
What is "EV-charging at Home Subsidy Scheme" (the "EHSS") launched by the HKSAR Government?
The HKSAR Government rolled out a $2 billion "EV-charging at Home Subsidy Scheme" (the "EHSS") to subsidise the installation of EV charging-enabling infrastructure in car parks of existing private residential buildings, and hence further facilitate EV owners to install EV chargers at car parks of their residences according to their own needs in the future in a simple and easy manner. The EHSS will run for about 3 years with a view to covering roughly 60,000 private parking spaces. Processing of applications is on a first-come-first-served basis until the funding is used up.
I am interested in setting up EV charger(s) at my parking space. What should I do?
HK Electric provides one-stop free service to assist customers in implementing their EV charging solutions. In order to better assist you, please complete online the service request form or call our Smart Power EV Charging Solution hotline at 2510 2701.
How to set up EV charging facilities?
To set up typical charging facilities, it basically involves installing socket outlets and electrical wiring. These works can be undertaken by electrical contractors and electrical workers registered under the Electricity (Registration) Regulations. For more details on guidelines and requirements on erecting EV charging facilities, please refer to "Useful Information". HK Electric also provides one-stop free service to assist customers in implementing their EV charging solutions.
What are the key factors to consider when installing EV charging facilities?
Typical factors include but are not limited to:
a. Ownership of car parking spaces - whether the car parking spaces to be installed with EV charging facilities are publicly owned, leased or self-owned parking spaces, and whether consent of the owners is required;b. Consent of the incorporated owners or management office for installing associated equipment in communal area;c. Availability of power supply capacity to cater for the additional load of the EV charging facilities (please complete online the service request form or call our Smart Power EV Charging Solution hotline 2510 2701);d. Technical feasibility of connecting power supply from HK Electric's supply points to the EV charging facilities (customers may need to engage a contractor/consultant for assessment);e. Available space for installation EV charging facilities and the associated power supply infrastructure;f. Whether any charge shall be paid to the incorporated owners or management office on the installation and/or operation of the EV charging facilities;g. Whether smart features such as load management, charging payment, charger control and monitoring functions are required; and/orh. Available budget for installation and on-going maintenance.
I am facing hardware or functionality issue when using an EV charger. What should I do?
You may contact the service provider of the EV charger. If you are using HK Electric EV Charging Stations, please follow the instructions posted at the station or call our 24-hour hotline at 2555 4000 for assistance.
Hotline: 2510 2701
Enquiry email: firstname.lastname@example.org