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Beware of Bogus Emails on Electricity Bill with Malicious Attachments

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Beware of Bogus Emails on Electricity Bill with Malicious Attachments

19 Nov 2020

HK Electric has received enquiries from some customers today (19 November 2020) that they have received bogus emails on electricity bill. While the layout and contents of the email are highly similar to those issued by HK Electric, the content and account information are fake. The bogus emails also contain two attachments which are malicious in nature.

A spokesman for HK Electric stresses that the company has not sent out such emails, and HK Electric has reported the case to the police.

"Please stay alert for bogus emails on electricity bills which are not related to electricity accounts or those with false information. And do not open any attachments but delete the emails as soon as possible,"  the spokesman added.

For enquiries, please contact our Customer Centre (Tel: 2887 3411 / Email: cs@hkelectric.com ).