HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
As modern families aspire to an eco-friendly lifestyle, HK Electric promises its customers a green and comfortable way of life made possible by the use of electric appliances.
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric has been the power behind Hong Kong for more than 120 years, having established a long and fruitful partnership with the community. While our prime mission is to provide a world-class electricity supply, we focus not only on the results, but also on the way we deliver them.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
HK Electric will be launching a special promotion on e-Bill and autopay services to mark the 20th anniversary of the establishment of the HKSAR while advocating a low-carbon lifestyle to the community. Participating customers will enjoy an initial incentive and a chance to win gift vouchers up to $4,000.
The promotion – from 1 June to the end of the year – comprises three parts: the e-Bill and autopay service registration one-off incentive, and two lucky draws, with details below:
The first 10,000 HK Electric customer accounts changing to use both e-Bill and autopay services during the promotion period will be rewarded with a one-off $97 incentive for offsetting electricity charges or for the customer to donate via HK Electric to one of the designated green groups.
All HK Electric customer accounts using both e-Bill and autopay services (whether the registration is within the promotion period) on 31 December 2017 will automatically be entered into a lucky draw for winning $1,000 Fortress gift vouchers. A total of 128 winners will be drawn to coincide with HK Electric's 128th anniversary.
All HK Electric customer accounts opened in 1997 and using both e-Bill and autopay services (whether the registration is within the promotion period) on 31 December 2017 will have the chance to win an additional $3,000 Fortress gift vouchers. A total of 20 winners will be drawn for the 20th anniversary.
HK Electric's General Manager (Customer Services), Mr. Choi Wai-man noted that it is simple and easy to register for e-Bill and autopay services. By using the Account-On-Line service, customers can arrange to receive monthly electricity bills via email, SMS and/or fax, and access their electricity accounts round-the-clock to view bill statements, account balances, payment records and consumption history online. Switching to e-Bills will also help reduce 510g of carbon dioxide emission a year.
"Customers can also authorise autopay via savings/current accounts or designated credit cards. Residential customers having savings/current accounts in any of the designated banks can call 2887 3411 to process the autopay authorisation by phone," Mr. Choi added.
The lucky draws for the e-Bill and autopay promotion will be held on 19 January 2018 and results will be announced the following week on the HK Electric website and selected newspapers.
To register for the e-Bill and autopay services or to find out more about the promotion, please visit www.hkelectric.com/ebill, or call our hotline 8102 0123.
"HKSAR 20th Anniversary e-Bill and Autopay Win-Win-Win" is an accredited event celebrating the 20th Anniversary of the establishment of the Hong Kong Special Administrative Region. (Trade Promotion Competition Licence No.: 48830-5)