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Login "Account-On-Line" with the Government "iAM Smart"

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Login "Account-On-Line" with the Government "iAM Smart"

The Government "iAM Smart" mobile app provides the one-stop personalised digital services platform, which enables users to log in and use online services by their personal mobile phone in a convenient way, including "Account-On-Line (AOL)" service of HK Electric. After initial set-up for "Login with iAM Smart", customers can simply use "iAM Smart" for future login of AOL account, without inputting the AOL username/account number and password.

How to login "Account-On-Line" with the Government "iAM Smart"

1. To start with, please install the Government "iAM Smart" app to a mobile device and register an "iAM Smart" account.

2. Please click "Login with iAM Smart" button on the login page of AOL service.

2. Please click “Login with iAM Smart”button on the login page of “Account-On-Line” service.

3a. (Desktop version) Please follow the instruction on the screen and scan the QR code on the webpage by the mobile device which has been logged in with "iAM Smart" account.

3a. (Desktop version) Please follow the instruction on screen and scan the QR code on the webpage with the mobile device logged in “iAM Smart” account.

3b. (Mobile version) Please follow the instruction on the screen and open the "iAM Smart" app installed in the same mobile device directly.

3b. (Mobile version) Please follow the instruction on screen and open the “iAM Smart” App installed in the same mobile device directly.

4. For the first-time login, please set up a linkage by simply inputting the AOL username/account number and password if you have an AOL account.

5. If you do not have an AOL account yet, please register an AOL account by selecting "No" on this page. Upon completion of the registration, linkage between AOL account and "iAM Smart" account will be setup.

5. If you do not have an "Account-On-Line" account yet,please register an AOL account by selecting “No” on this page. Upon registration completed, linkage between AOL account and “iAM Smart” account will be setup.

6. After successful link-up with "iAM Smart" account, you can simply use "iAM Smart" for future login of AOL account, without inputting the AOL username/account number and password.

Unlink "iAM Smart" account from "Account-On-Line" account

1. Login AOL account.

2. Choose "Manage Your Account", choose "Unlink iAM Smart account from this Account-On-Line account" under "Personal Particulars" and click "Confirm".

2. Choose "Manage Your Account", choose "Unlink iAM Smart account from this Account-On-Line account" under "Personal Particulars" and click "Confirm".

Switch the linkage between "Account-On-Line" and "iAM Smart"

Link up another "iAM Smart" account with AOL account

  • You can simply repeat the procedures for linking up an AOL and "iAM Smart" account. After successful setup of the new linkage, the previous "iAM Smart" will be unlinked automatically.

Link up another AOL account with "iAM Smart" account

  • Login AOL account.
  • Choose "Manage Your Account", choose "Unlink iAM Smart account from this Account-On-Line account" under "Personal Particulars" and click "Confirm".
  • Set up linkage with another AOL account.

Remarks:

Each AOL account can only link up with one "iAM Smart" account. If you link up the AOL account with another "iAM Smart" account, the "iAM Smart" account linked previously will be unlinked automatically.

For the registration methods of "iAM Smart" and its services, please visit the "iAM Smart" website for more information.