HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
As modern families aspire to an eco-friendly lifestyle, HK Electric promises its customers a green and comfortable way of life made possible by the use of electric appliances.
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric has been the power behind Hong Kong for more than 120 years, having established a long and fruitful partnership with the community. While our prime mission is to provide a world-class electricity supply, we focus not only on the results, but also on the way we deliver them.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
HK Electric is committed to providing a world class supply of electricity to the community, enhancing the environmental awareness of its business partners and educating the public on the smart and efficient use of energy.
Electricity Meters Go Digital
HK Electric will be deploying smart meters for customers from April 2020 to 2025. The smart meters and associated applications will provide customers with more consumption details, facilitating them to optimise energy use so that appropriate measures can be taken to save energy. The move will also help transform Hong Kong into a smart city. For details, please click here.
Electricity @ Home
The "Electricity@Home" enables electricity users to have a virtual home energy survey that helps estimate power consumption of various home appliances. Other useful information includes energy efficiency, safety tips, a guide on how to purchase electrical appliances, handling supply interruptions and a guide on moving house. To provide further information on protecting the environment, we have introduced a "carbon calculator" on our corporate website that evaluates the carbon dioxide emission from your consumption of electricity in the past 12 months.
Electricity @ Office
The "Electricity@Office" provides virtual energy surveys for the office. It offers businesses with useful information on energy efficiency, power quality and tariffs. To help commercial customers get a better understanding of their consumption pattern and to devise their own energy efficiency programmes, load profile enquiry services are available. Our engineers also conduct regular seminars and talks for community groups and in housing estates to promote safe and efficient use of electricity.
Power Quality Centre
To provide better power quality advisory service to customers, HK Electric has commissioned a Power Quality Centre on M/F of Electric Centre in North Point. The Power Quality Centre is installed with a voltage dip generator and various apparatus to demonstrate the causes and phenomenon of supply interruptions, voltage dips and harmonics and effective measures to mitigate the undesirable effects.
Guided tours can be arranged on request. Interested parties may call 2887 3455 for details.
"Super Saver Discount"
To encourage energy saving, we have "Super Saver Discount" for residential customers with consumption not more than 100 units in a month. For details, please refer to "Residential Tariff".
Videos in Sign Language
We have collaborated with The Hong Kong Society for the Deaf for production of sign language videos. The videos provide a more effective channel for the hearing impaired customers to understand about safety tips and efficient use of electricity. For details, please click here.