Home > Customer Services >

Energy Efficiency and Power Quality

Energy Efficiency and Power Quality

Electricity @ Home
Electricity @ Office

HK Electric is committed to providing a world class supply of electricity to the community, enhancing the environmental awareness of its business partners and educating the public on the smart and efficient use of energy.

Electricity @ Home

The "Electricity@Home" enables electricity users to have a virtual home energy survey that helps estimate power consumption of various home appliances. Other useful information includes energy efficiency, safety tips, a guide on how to purchase electrical appliances, handling supply interruptions and a guide on moving house. To provide further information on protecting the environment, we have introduced a "carbon calculator" on our corporate website that evaluates the carbon dioxide emission from your consumption of electricity in the past 12 months.

Electricity @ Office

The "Electricity@Office" provides virtual energy surveys for the office. It offers businesses with useful information on energy efficiency, power quality and tariffs. To help commercial customers get a better understanding of their consumption pattern and to devise their own energy efficiency programmes, load profile enquiry services are available. Our engineers also conduct regular seminars and talks for community groups and in housing estates to promote safe and efficient use of electricity.

Smart Power Centre

To promote energy saving and environmental care, HK Electric has set up a Smart Power Centre on 11/F of Electric Centre in North Point for customers to learn more about the smart and efficient use of electricity. Adopting an interactive approach to promote a low carbon lifestyle, the Smart Power Centre is designed to demonstrate various energy-efficient electrical equipment / appliances and introduce tips on the safe and efficient use of electricity.

Guided tours can be arranged on request. Interested parties may call 2887 3455 for details.

Power Quality Centre

To provide better power quality advisory service to customers, HK Electric has commissioned a Power Quality Centre on M/F of Electric Centre in North Point. The Power Quality Centre is installed with a voltage dip generator and various apparatus to demonstrate the causes and phenomenon of supply interruptions, voltage dips and harmonics and effective measures to mitigate the undesirable effects.

Guided tours can be arranged on request. Interested parties may call 2887 3455 for details.

"Super Saver Discount"

To encourage energy saving, we have "Super Saver Discount" for residential customers with consumption not more than 100 units in a month. For details, please refer to "Residential Tariff".

Videos in Sign Language

We have collaborated with The Hong Kong Society for the Deaf for production of sign language videos. The videos provide a more effective channel for the hearing impaired customers to understand about safety tips and efficient use of electricity. For details, please click here.