HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
We regularly meet with members of the Customer Liaison Group (CLG) to hear their views and suggestions and this has proved to be a valuable forum for gathering ideas and comments.
Currently, there are 45 CLG members who are HK Electric customers and members from community organisations, NGOs and stakeholders. The current Chairman is Mr. Stephen Chan.
Let's take a look at some of the activities of the CLG.
Members sharing ideas on how to improve the usability of the new version of HK Electric app to be launched at end 2021.
Members exchanging views during the first online Annual Meeting.
During the epidemic, our representatives introducing the latest development of the Company in the form of recording.
Touring around Lamma Island to know more about Company's facilities on the island.
The Chairman Mr. Stephen Chan exchanging views with the members during Annual Meeting.
Touring around Smart Power Gallery.
Members exchanging ideas on the new "Smart Power Services".
Operations Director Mr. Francis Cheng addressing members at the
study tour to our Wah Fu - Bowen Cable Tunnel.
Members visit Station Building to know more about the operation of RE facilities.
Half day eco-tour to "Green Hong Kong Green" Tai Tam Country Park Route.
Touring around Lamma Power Station to learn more about the benefits of our solar panels.
engineer explaining how our behind-the-scene operation
ensures the high reliability of power supply at Marsh Road Station Building.
Members exchanging ideas on service improvement with our representatives in a
Members are eager to understand the energy saving
technology at our
Smart Power Centre at North Point.