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Customer Liaison Group

We regularly meet with members of the Customer Liaison Group (CLG) to hear their views and suggestions and this has proved to be a valuable forum for gathering ideas and comments.

Currently, there are 49 CLG members who are HK Electric customers and members from district councils, community organisations & NGOs. The current chairman is Central & Western District Council member Mr. Stephen Chan.

Let's take a look at some of the activities of the CLG.

The 2019 Annual Meeting hosted by the Chairman, Central & Western District Council member, Mr. Stephen Chan Chit-kwai.

The 2019 Annual Meeting hosted by the Chairman, Central & Western District Council member, Mr. Stephen Chan Chit-kwai.

Touring around Smart Power Gallery.

Touring around Smart Power Gallery.

Members exchanging ideas on the new "Smart Power Services".

Members exchanging ideas on the new "Smart Power Services".

Operations Director Mr. Francis Cheng addressing members at the annual luncheon.

Operations Director Mr. Francis Cheng addressing members at the annual luncheon.

A study tour to our Wah Fu - Bowen Cable Tunnel.

A study tour to our Wah Fu - Bowen Cable Tunnel.

Members visit Station Building to know more about the operation of RE facilities.

Members visit Station Building to know more about the operation of RE facilities.

Half day eco-tour to "Green Hong Kong Green" Tai Tam Country Park Route.

Half day eco-tour to "Green Hong Kong Green" Tai Tam Country Park Route.

Touring around Lamma Power Station to learn more about the benefits of our solar panels.

Touring around Lamma Power Station to learn more about the benefits of our solar panels.

Our engineer explaining how our behind-the-scene operation ensures the high reliability of power supply at Marsh Road Station Building.

Our engineer explaining how our behind-the-scene operation ensures the high reliability of power supply at Marsh Road Station Building.

Members exchanging ideas on service improvement with our representatives in a focus group.

Members exchanging ideas on service improvement with our representatives in a focus group.

Members are eager to understand the energy saving technology at our Smart Power Centre at North Point.

Members are eager to understand the energy saving technology at our Smart Power Centre at North Point.