HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
The "e-REW Express" delivers express news about the interface design between the customer's installation and the Company's supply, inspection and meter installation, power quality, energy efficiency, electrical safety and other topical issues about electricity supply and our services. To get the latest/past issues here, please simply click here.
HK Electric delivers electricity to customers' premises mainly through underground cables and occasionally through overhead lines. In order to avoid incidents of damage, contractors who carry out works near electricity supply lines should strictly follow the requirements stipulated in the "Code of Practice on Working near Electricity Supply Lines" published by Electrical and Mechanical Services Department under the Electricity Supply Lines (Protection) Regulation as well as the information published by HK Electric. To get the information published by HK Electric on the prevention of damage of on electricity supply lines, please click here.
Means of protection for automatic disconnection against phase and earth faults shall be provided on the customer main switch. The type and settings of protective devices shall be so selected that they can grade properly with HK Electric infeed protection. To get the information on typical protection scheme, please click here.
HK Electric is committed to providing a safe and reliable power supply to our customers and has been constantly reviewing and upgrading its power system. For customers to enjoy a reliable end-to-end power supply, the reliability of electrical installations at the customer side is equally essential, especially for the main switchboards, where any fault there would result in a prolonged supply interruption to the whole building. Click here to find out how you can restore supply quicker.
HK Electric is committed to providing our customers with excellent services and a reliable and quality electricity supply. One of our missions is to help our customers and electrical contractors to prepare their electrical installations for receiving our electricity supply promptly. To facilitate proper design and construction of electrical installations at the earliest possible stage, a web-based tool is developed to help customers and electrical contractors obtain necessary information and visualise some common departures at any time via a few clicks so that they can be benefited by the timely commissioning of the installations without reworking due to such common departures. To be benefited from the tool, please click here.