HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
are currently four types of concessionary tariff schemes, namely, Concessionary
Tariff Schemes for the Elderly, the Disabled, Single-parent Families and the
The following concessionary tariff schemes are jointly organised by HK Electric and the Hong Kong Council of Social Service. The successful applicants are entitled to receive 60% discount for the first 200 units of electricity consumed in a month plus the exemption of the payment of deposit and Minimum Charge.
Please submit the completed application form together with a copy of the electricity bill and other required documents stated in the application form directly to the assessment centre in the local district or via other social service organisations. Assessment centres will only accept applications from residents living in the local district so as to avoid double applications.
Applications will first be vetted by the assessment centre. Once verified and assessed, the applications will then be forwarded to HK Electric for final processing and approval. Successful applicants will be notified by mail.
After joining the scheme, please inform HK Electric at 2887 3411 or the assessment centre if there is any change of the information. HK Electric will conduct periodical checking on the concessionary accounts to make sure the customers are still eligible for the scheme. HK Electric Company reserves the right to terminate the concessionary tariff according to the latest customer information.
For further enquiries, please call HK Electric at 2887 3411 during office hours.
Concessionary Tariff Scheme for the Elderly
The criteria for this scheme are:
(a) being our registered residential customers;(b) aged 60 or above;(c) living alone or sharing accommodation with equally eligible people; and (d) receiving or eligible to receive Comprehensive Social Security Assistance (CSSA).
The application form and leaflet are available at our Customer Centre and the designated assessment centres which are the member agencies of the Hong Kong Council of Social Service.
For more details on this scheme and the address of the assessment centre, please click here .
Concessionary Tariff Scheme for the Disabled
The criteria for the scheme are:
(a) being our registered residential customers;(b) applicant or any one of the family members is receiving disability supplement of Comprehensive Social Security Assistance (CSSA); or(c) applicant or any one of the family member is receiving disability allowance and eligible to receive CSSA.
Concessionary Tariff Scheme for Single-Parent Families
(a) being our registered residential customers; and(b) receiving the single-parent supplement of the Comprehensive Social Security Assistance (CSSA).
Successful applicants have to undergo re-assessment at the assessment centres every two years to confirm their eligibility for the scheme. Concessionary tariff will be terminated if the reassessment is not duly completed.
Concessionary Tariff Scheme for the Unemployed
The criteria for the scheme are:
(a) being our registered residential customers; and(b) unemployed and receiving Comprehensive Social Security Assistance (aged 15-59; excluding those aged between 15 and 21 who are receiving full-time education).
Successful applicants have to undergo re-assessment at the assessment centres every year to confirm their eligibility for the scheme. Concessionary tariff will be terminated if the reassessment is not duly completed.