Illustration of bill information - Residential (FiT)

Skip to Navigation Skip to Content

Text Only 繁简 A A

HK Electric Investments

About Us

HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.

Vision, Missions and Core Values Corporate Policies Board of Directors Board Committees Corporate Governance Code of Conduct

Corporate Information Management Team HK Electric at a Glance Awards And Recognition CK Hutchison Group
Investor Relations

Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.

Notices, Announcements & Circulars Financial Reports Financial Highlights

Investor Services FAQs eSubscription
Media Resources

HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.

Press Releases Videos and Publications HK Electric On-line

Media Contacts eSubscription

Customer Services

Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.

Account-On-Line Service Supply Connection & Services e-Services Billing, Payment & Electricity Tariffs Energy Efficiency and Power Quality Concessionary Tariffs & Caring Services Customer Centre & Service Hotlines

Business & SME Corner Supply Rules, Standards & Policies Contractors Work Corner Customer Feedback & Engagement What's New FAQs
Smart Power Services

To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".

Smart Power Building Fund Smart Power Care Fund Smart Power Energy Audit Feed-in Tariff Scheme Renewable Energy Certificates

Smart Power EV Charging Solution Smart Home & Workplace Smart Power Education Fund Smart Power Gallery
Our Operations

HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.

Electricity Generation Lamma Wind Power Station Solar Power System

Transmission & Distribution Supply Reliability Scheme of Control
Sustainability

HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.

Supporting UN SDGs Sustainability Governance Structure Sustainability Policy Stakeholder Engagement Protecting our Environment Caring for our Customers

Community Investment Quality Management Health & Safety Management Enhancing Supplier Partnership Driving Innovation Sustainability Reports
Our People

HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.

Our People and Values Job Opportunities Learning & Development

HK Electric Institute Employee Relations and Wellness

跳到內容

Illustration of Bill Information - Residential Tariff (FiT Bill)

Customer Address
Correspondence address and service address (if it is the same as the correspondence address).
Service Address
If the correspondence address is the same as the service address, the service address will not be shown here.
Period of Consumption
The period of consumption covered by the bill.
Basic Charge
Basic Charge = Units consumed x tariff rate (Please click here for "Residential Tariff Table")
Units Consumed
Please refer to Page 2 for details:
Units Consumed = (Present meter reading) – (Previous meter reading)
"Unit" means kilowatt hour.
Fuel Clause Charge (FCC)
FCC will be adjusted on a monthly basis to reflect changes in the cost of fuels consumed for generation of electricity in a timely manner. For details, please click here.
Electricity Charges Relief Scheme
The Government will grant each eligible residential electricity account a maximum electricity charges relief of $3,000 over 60 months (i.e. $50 per month), commencing from January 2019. Any unused relief can be carried forward to pay billed electricity charges under the same account until 31 December 2023 or the close of the account (whichever is earlier). Balance of the Electricity Charges Relief Scheme will be displayed at the bottom of the electricity bill. For more details about the Government electricity subsidy, please click here.
Current Month Charge
The charge of the current month.
Account Summary
A summary of the account details from the previous bill to this bill.
Monthly and Daily Average Electricity Consumption (Unit)
The chart provides the monthly and daily average electricity consumption level of the past 25 months. With an understanding of their electricity consumption pattern, customers can manage their electricity usage more efficiently.
Please Pay This Amount
Total amount which is payable by the customer. (Please click here for "Bill of Small Outstanding Amount")
Message to Customers
Provide more information, such as our new services, environmental conservation and tips on efficient use of electricity.
Carbon Emissions per Unit of Electricity Consumed
The primary fuel sources for our electricity generation are from coal and natural gas. Combustion of these fossil fuels produces carbon dioxide. The figure 0.81 kg CO₂-e per unit of electricity consumed in 2019 indicates the carbon emissions by the combustion of fuels.

Calculation:
0.81 kg CO₂-e of carbon emissions per unit of electricity consumed
=
Carbon emissions from generating the electricity by HK Electric in 2019
Total units of electricity consumption by HK Electric customers in 2019
Per Capita Monthly and Daily Consumption of HK Electric Residential Customers
This indicates the average monthly and daily units of electricity consumption for every HK Electric residential customer.

Calculation:
165 units per month per capita consumption for HK Electric residential customers
=
Total units of electricity consumption by HK Electric residential customers in 2019/12
Total population of HK Island & Lamma Island in 2019 *
5.4 units per day per capita consumption for HK Electric residential customers
=
Total units of electricity consumption by HK Electric residential customers in 2019/365
Total population of HK Island & Lamma Island in 2019 *
*source: HK Government
FPS QR Code
Customers can use the mobile apps of Faster Payment System (FPS) participating banks and stored value facilities (SVF) operators to scan the FPS QR code on the bill to make payment. (Please refer to Hong Kong Interbank Clearing Limited website for details.)
Due Date
Bills that do not bear a due date are payable upon presentation.
Feed-in Tariff (FiT) Details
Electricity generated by the renewable energy power system and the FiT payment.