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Illustration of Bill Information - Residential Tariff (Normal Bill)

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Illustration of Bill Information - Residential Tariff (Normal Bill)

 Illustration of Bill Information - Residential Tariff (Normal Bill)

  1. Customer Address
    Correspondence address and service address (if it is the same as the correspondence address).

  2. Service Address
    If the correspondence address is the same as the service address, the service address will not be shown here.
  3. Period of Consumption
    The period of consumption covered by the bill.
  4. Meter Reading
    Meter reading taken during regular meter reading.
  5. Units Consumed
    Units Consumed = (Present meter reading) – (Previous meter reading)
    "Unit" means kilowatt hour.
  6. Basic Charge
    Basic Charge = Units consumed x tariff rate (Please click here for "Residential Tariff Table")

  7. Fuel Clause Charge (FCC)
    FCC will be adjusted on a monthly basis to reflect changes in the cost of fuels consumed for generation of electricity in a timely manner. For details, please click here.
  8. Special Rent & Rates Rebate
    A special rebate of 0.4 cents per unit of electricity for returning to customers the refunds HK Electric has received from the Government in respect of the rent and rates overcharged in the past.
  9. Electricity Charges Relief Scheme & Electricity Charges Subsidy Scheme
    Electricity Charges Relief Scheme - The Government will grant each eligible residential electricity account a maximum electricity charges relief of $3,000 over 60 months (i.e. $50 per month), commencing from January 2019. Any unused relief can be carried forward to pay billed electricity charges under the same account until 31 December 2023 or the close of the account (whichever is earlier).

    Electricity Charges Subsidy Scheme - Starting from 1 January 2020, a one-off electricity charges subsidy of $160 will be credited to each residential tariff electricity account on the first day of each month for 11 consecutive months and $240 in the 12th month, making up a total of $2,000. Any unused subsidy can be carried forward to pay billed electricity charges under the same account until 31 December 2022 or the close of the account (whichever is earlier).

    Balance of the Electricity Charges Relief Scheme and the Electricity Charges Subsidy Scheme will be displayed at the bottom of the electricity bill. For more details about the Government electricity subsidy, please click here.
  10. Current Month Charge
    The charge of the current month.
  11. Account Summary
    A summary of the account details from the previous bill to this bill.
  12. Monthly and Daily Average Electricity Consumption (Unit)
    The chart provides the monthly and daily average electricity consumption level of the past 25 months. With an understanding of their electricity consumption pattern, customers can manage their electricity usage more efficiently.
  13. Please Pay This Amount
    Total amount which is payable by the customer. (Please click here for "Bill of Small Outstanding Amount")
  14. Message to Customers
    Provide more information, such as our new services, environmental conservation and tips on efficient use of electricity.

  15. Carbon Emissions per Unit of Electricity Consumed
    The primary fuel sources for our electricity generation are from coal and natural gas. Combustion of these fossil fuels produces carbon dioxide. The figure 0.81 kg CO2-e per unit of electricity consumed in 2019 indicates the carbon emissions by the combustion of fuels.

    Calculation:

    0.81 kg CO2-e of carbon emissions per unit of electricity consumed

    =

    Carbon emissions from generating the electricity by HK Electric in 2019

    Total units of electricity consumption by HK Electric customers in 2019

  16. Per Capita Monthly and Daily Consumption of HK Electric Residential Customers 
    This indicates the average monthly and daily units of electricity consumption for every HK Electric residential customer.

    Calculation:

    165 units per month per capita consumption for HK Electric residential customers 

    =

    Total units of electricity consumption by HK Electric residential customers in 2019/12

    Total population of HK Island & Lamma Island in 2019 *

    5.4 units per day per capita consumption for HK Electric residential customers 

    =

    Total units of electricity consumption by HK Electric residential customers in 2019/365

    Total population of HK Island & Lamma Island in 2019 *

    *source: HK Government
  17. FPS QR Code
    Customers can use the mobile apps of Faster Payment System (FPS) participating banks and stored value facilities (SVF) operators to scan the FPS QR code on the bill to make payment. (Please refer to Hong Kong Interbank Clearing Limited website for details.)
  18. Due Date
    Bills that do not bear a due date are payable upon presentation.

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