HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
HK Electric customers can now register for the Electronic Bill Presentment and Payment Service (EBPP) through their internet banking accounts to receive e-bill summary and pay for their electricity bills.
How to register for EBPP Service?
Customers can simply logon their internet banking account of the EBPP participating banks to select "Hongkong Electric" from the merchant list at the e-bill registration page and input the electricity bill information. The registration request will be forwarded to us for processing and customers will be informed by their banks on the registration results in about one week's time.
Please follow the steps below:1. Logon your internet banking account. 2. Go to e-bill registration page, and select "Hongkong Electric" from the merchant list.3. Enter your electricity account number and other bill details to confirm your registration. 4. You will be notified of the registration results by your bank.
How to view and pay e-bills through EBPP Service?
After you have registered for the service, an e-bill summary will be sent to your internet banking account when the electricity bill is issued. Customers can view the e-bill summary online and pay with the bank account or credit card (if applicable). Customers can check the e-bill payment history via the internet banking account.
Please follow the steps below: 1. An e-bill summary will be sent to your internet banking account according to the billing schedule of HK Electric.2. You can view the electricity account number, bill amount and payment due date on the e-bill summary. 3. Simply use the bill payment function on the internet banking to make instant payment(s) or schedule payment(s).4. After the transaction is completed, an e-bill payment history will be kept in your internet banking account for a period of time as determined by your bank.
For more details about EBPP service and the list of participating banks, please browse the website of Hong Kong Interbank Clearing Limited or contact your banks directly. You can also read our FAQs for more information.
Go Low Carbon! Switch to e-bills!
Whether you are using the EBPP Service or not, you will continue receiving the electricity bills either by post or by e-mail . To go for a low carbon lifestyle, please register for e-bill via our "Account-On-Line" Service, and you will help save about 510g of carbon dioxide emission a year as estimated!
Register the e-bill service nowLogon your existing AOL account and opt for receiving e-bill
For enquiries, please call 2887 3411 during office hours.
HK Electric customers can now register for the Electronic Bill Presentment and Payment Service (EBPP) through their internet banking accounts to receive e-bill summary and pay for their electricity bills in the same registered accounts.