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Electronic Bill Presentment and Payment Service (EBPP)

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Electronic Bill Presentment and Payment Service (EBPP)

HK Electric customers can now register for the Electronic Bill Presentment and Payment Service (EBPP) through their internet banking accounts to receive e-bill summary and pay for their electricity bills.

How to register for EBPP Service?

Customers can simply logon their internet banking account of the EBPP participating banks to select "Hongkong Electric" from the merchant list at the e-bill registration page and input the electricity bill information. The registration request will be forwarded to us for processing and customers will be informed by their banks on the registration results in about one week's time.

Please follow the steps below:
1. Logon your internet banking account.
2. Go to e-bill registration page, and select "Hongkong Electric" from the merchant list.
3. Enter your electricity account number and other bill details to confirm your registration.
4. You will be notified of the registration results by your bank.

How to view and pay e-bills through EBPP Service?

After you have registered for the service, an e-bill summary will be sent to your internet banking account when the electricity bill is issued. Customers can view the e-bill summary online and pay with the bank account or credit card (if applicable). Customers can check the e-bill payment history via the internet banking account.

Please follow the steps below:
1. An e-bill summary will be sent to your internet banking account according to the billing schedule of HK Electric.
2. You can view the electricity account number, bill amount and payment due date on the e-bill summary.
3. Simply use the bill payment function on the internet banking to make instant payment(s) or schedule payment(s).
4. After the transaction is completed, an e-bill payment history will be kept in your internet banking account for a period of time as determined by your bank.

For more details about EBPP service and the list of participating banks, please browse the website of Hong Kong Interbank Clearing Limited or contact your banks directly. You can also read our FAQs for more information.

Go Low Carbon! Switch to e-bills!

Whether you are using the EBPP Service or not, you will continue receiving the electricity bills either by post or by e-mail . To go for a low carbon lifestyle, please register for e-bill via our "Account-On-Line" Service, and you will help save about 510g of carbon dioxide emission a year as estimated!

Register the e-bill service now
Logon your existing AOL account and opt for receiving e-bill

For enquiries, please call 2887 3411 during office hours.

​HK Electric customers can now register for the Electronic Bill Presentment and Payment Service (EBPP) through their internet banking accounts to receive e-bill summary and pay for their electricity bills in the same registered accounts.