HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
Go low carbon with HK Electric by switching to e-bills, and you will help save about 510g of carbon dioxide emission a year as estimated!
✓ Simple registration
✓ Greener and more convenient
✓ Options to receive monthly electricity bills via email, SMS and/or fax
✓ Register for e-Receipt Service
✓ Provide 24-hour account enquiry service, view electricity bills, check account balance and view your “25-month consumption history”
Login "Account-On-Line" with the Government "iAM Smart"
Customers can login HK Electric's "Account-On-Line (AOL)" service with the Government "iAM Smart". After initial set-up for "Login with iAM Smart", customers can simply use "iAM Smart" for future login of AOL account, without inputting theAOL username/account number and password. For details, please click here.
e-Bill QR Code
To save paper and be environmentally friendly, e-bill customers can also make payment by simply presenting the QR code which comes together with the e-bills with their smartphone at any 7-Eleven, Circle K or VanGO.
AOL user can register for e-Receipt Service. An e-Receipt will be automatically sent to your registered e-mail address every time after you settle the bills by the following payment methods:
For enquiries, please call our e-bill and e-payment promotion hotline at 8102 0123.