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Go Low Carbon! Switch to e-bills!

Go low carbon with HK Electric by switching to e-bills, and you will help save about 510g of carbon dioxide emission a year as estimated!

✓ Simple registration

✓ Greener and more convenient

✓ Options to receive monthly electricity bills via email, SMS and/or fax

✓ Register for e-Receipt Service

✓ Provide 24-hour account enquiry service, view electricity bills, check account balance and view your “25-month consumption history”

Login "Account-On-Line" with the Government "iAM Smart"

Customers can login HK Electric's "Account-On-Line (AOL)" service with the Government "iAM Smart". After initial set-up for "Login with iAM Smart", customers can simply use "iAM Smart" for future login of AOL account, without inputting theAOL username/account number and password. For details, please click here.

e-Bill QR Code

To save paper and be environmentally friendly, e-bill customers can also make payment by simply presenting the QR code which comes together with the e-bills with their smartphone at any 7-Eleven, Circle K or VanGO.

e-Receipt Service

AOL user can register for e-Receipt Service. An e-Receipt will be automatically sent to your registered e-mail address every time after you settle the bills by the following payment methods:

  • Autopay (Direct Debit or Credit Card Autopay)
  • Cheque by Mail
  • E-Cheque
  • HSBC or Bank of China (HK) Cheque Deposit Machine
  • PPS
  • Internet Payment
  • Automated Teller Machine

For enquiries, please call our e-bill and e-payment promotion hotline at 8102 0123.