Go low carbon with HK Electric by switching to e-bills, and you will help save about 510g of carbon dioxide emission a year as estimated!
✓ Simple registration
✓ Greener and more convenient
✓ Options to receive monthly electricity bills via email, SMS and/or fax
✓ Register for e-Receipt Service
✓ Provide 24-hour account enquiry service, view electricity bills, check account balance and view your “25-month consumption history”
Customers can login HK Electric's "Account-On-Line (AOL)" service with the Government "iAM Smart". After initial set-up for "Login with iAM Smart", customers can simply use "iAM Smart" for future login of AOL account, without inputting theAOL username/account number and password. For details, please click here.
To save paper and be environmentally friendly, e-bill customers can also make payment by simply presenting the QR code which comes together with the e-bills with their smartphone at any 7-Eleven, Circle K or VanGO.
AOL user can register for e-Receipt Service. An e-Receipt will be automatically sent to your registered e-mail address every time after you settle the bills by the following payment methods:
- Autopay (Direct Debit or Credit Card Autopay)
- Cheque by Mail
- E-Cheque
- HSBC or Bank of China (HK) Cheque Deposit Machine
- PPS
- Internet Payment
- Automated Teller Machine
For enquiries, please call our e-bill and e-payment promotion hotline at 8102 0123.