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HK Electric Investments

About Us

HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.

Vision, Missions and Core Values Corporate Policies Board of Directors Board Committees Management Team Corporate Governance

Corporate Information HK Electric at a Glance Code of Conduct Whistleblowing Awards And Recognition CK Hutchison Group
Investor Relations

Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.

Notices, Announcements & Circulars Financial Reports Financial Highlights

Investor Services eSubscription FAQs
Media Resources

HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.

Press Releases Videos and Publications HK Electric Online

Media Contacts eSubscription

Customer Services

Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.

Account-On-Line Service Supply Connection & Services e-Services Billing, Payment & Electricity Tariffs Energy Efficiency and Power Quality Concessionary Tariffs & Caring Services Customer Centre & Service Hotlines

Business & SME Corner Supply Rules, Standards & Policies Contractors Work Corner Customer Feedback & Engagement Internet Security Tips What's New FAQs
Smart Power Services

To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".

Smart Power Building Fund Smart Power Care Fund Smart Power Energy Audit Feed-in Tariff Scheme Renewable Energy Certificates Smart Power EV Charging Solution

Smart Power for Data Centre Smart Power for Construction Site Smart Home & Workplace Smart Power Education Fund Smart Power Gallery
Our Operations

HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.

Electricity Generation Lamma Wind Power Station Solar Power System Transmission & Distribution

Supply Reliability Scheme of Control HK Electric Open Data
Sustainability

HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.

Supporting UN SDGs Sustainability Governance Structure Sustainability Policy Stakeholder Engagement Protecting our Environment Caring for our Customers

Community Investment Quality Management Health & Safety Management Enhancing Supplier Partnership Driving Innovation Sustainability Reports
Our People

HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.

Our People and Values Job Opportunities Learning & Development

HK Electric Institute Employee Relations and Wellness

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E-Billing

Go Low Carbon! Switch to e-bills!

Go low carbon with HK Electric by switching to e-bills, and you will help save about 510g of carbon dioxide emission a year as estimated!

✓　Simple registration

✓　Greener and more convenient

✓　Options to receive monthly electricity bills via email, SMS and/or fax

✓　Register for e-Receipt Service

✓　Provide 24-hour account enquiry service, view electricity bills, check account balance and view your “25-month consumption history”

Customers can login HK Electric's "Account-On-Line (AOL)" service with the Government "iAM Smart". After initial set-up for "Login with iAM Smart", customers can simply use "iAM Smart" for future login of AOL account, without inputting theAOL username/account number and password. For details, please click here.

e-Bill QR Code

To save paper and be environmentally friendly, e-bill customers can also make payment by simply presenting the QR code which comes together with the e-bills with their smartphone at any 7-Eleven, Circle K or VanGO.

e-Receipt Service

AOL user can register for e-Receipt Service. An e-Receipt will be automatically sent to your registered e-mail address every time after you settle the bills by the following payment methods:

Autopay (Direct Debit or Credit Card Autopay)
Cheque by Mail
E-Cheque
HSBC or Bank of China (HK) Cheque Deposit Machine
PPS
Internet Payment
Automated Teller Machine

For enquiries, please call our e-bill and e-payment promotion hotline at 8102 0123.