HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
To celebrate the 20th anniversary of the HKSAR, while promoting an environmentally friendly and low carbon lifestyle, HK Electric is conducting a special "HKSAR 20th Anniversary e-Bill and Autopay Win-Win-Win" promotion. The first 10,000 HK Electric customer accounts changing to use both e-Bill and autopay services during the promotion period between 1 June and 31 December 2017 will be rewarded with a one-off $97 incentive for offsetting electricity charges or for donating to one of the designated green groups.
All HK Electric customer accounts using both e-Bill and autopay services (whether the registration is within the promotion period) on 31 December 2017 can automatically enter into a lucky draw for winning $1,000 Fortress gift vouchers (128 winners). For accounts opened in 1997 and are using both e-Bill and autopay services (whether the registration is within the promotion period) on 31 December 2017, they will have a chance to win an additional $3,000 Fortress gift vouchers (20 winners).
Ways to apply Autopay service
(The direct debit authorisation process takes about 2-3 weeks to complete. Upon successful authorisation, your monthly bill will be paid automatically by debiting your bank account or credit card account on the eighth working day from the meter reading date.)
Please refer to the Terms and Conditions for details, or call our promotion hotline at 8102 0123 during office hours.