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Contact Us

Contact Us

We value your comments and suggestions on our services and operations. You are welcome to contact us via the following channels:

HK Electric Investments Limited

HK Electric Investments Limited

E-mail:

mail@hkei.hk

Telephone:

(852) 2843 3111

Facsimile:

(852) 2810 0506

Postal Address:

G.P.O. Box 915, Hong Kong

Address:

Hongkong Electric Centre
44 Kennedy Road
Hong Kong

The Hongkong Electric Company, Limited

The Hongkong Electric Company, Limited

E-mail:

mail@hkelectric.com

Telephone:

(852) 2843 3111

Facsimile:

(852) 2810 0506

Postal Address:

G.P.O. Box 915, Hong Kong

Address:

Hongkong Electric Centre
44 Kennedy Road
Hong Kong

Customer Services

​Customer Services

E-mail:

customerservices@hkelectric.com

Telephone:

(852) 2887 3411*

SMS Enquiry Service:

(852) 6681 3411

Facsimile:

(852) 2510 7667

Postal Address:

G.P.O. Box 915, Hong Kong

Address:

9/F, Electric Centre
28 City Garden Road
North Point
Hong Kong

Emergency Reporting

Emergency Reporting

Telephone:

(852) 2555 4999* Chinese (24-hour)

(852) 2555 4000* English (24-hour)

SMS Enquiry Service :

(852) 6681 3411

Information on Electrical Appliances

Information on Electrical Appliances

E-mail:

cbs@hkelectric.com

Enquiry Hotline:

(852) 2843 3645 (Domestic Appliances)
(852) 2843 3669 (Commercial Equipment)

Address:

9/F, Hongkong Electric Centre
44 Kennedy Road
Hong Kong

Supplier / Contractor Registration

Information on Electric Vehicles

A communication channel for interested parties to seek for business opportunities with HK Electric.

E-mail:

rtr@hkelectric.com

Telephone:

(852) 3143 3923

Address:

9/F, Hongkong Electric Centre
44 Kennedy Road
Hong Kong
Attn: Group Contracts Manager

* To ensure data accuracy and service quality, the Company will record the telephone enquiry conversations.