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Contact Us

Telephone/Facsimile

Email

Address

Emergency Reporting

24-hour Hotline:

2555 4999* Chinese

2555 4000* English

SMS Enquiry: 6681 3411

mail@hkelectric.com

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Customer Services

Hotline: 2887 3411*

Facsimile: 2510 7667

SMS Enquiry: 6681 3411

customerservices@hkelectric.com

9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Media Enquiries

Telephone: 2843 3211

Facsimile: 2521 1580

media@hkelectric.com

Public Affairs Departments, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Smart Power Services

Hotline: 2843 3228

Building Fund: SPBF@hkelectric.com

Care Fund: SPCF@hkelectric.com

Energy Audit: SPEA@hkelectric.com

Loan Fund: SPLF@hkelectric.com

Feed-in Tariff: RE@hkelectric.com

RE Certificates: REC@hkelectric.com

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Data Centres

Telephone: 3143 3990

datacentre@hkelectric.com

9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Electrical Appliances

Telephone:

2843 3645 (Domestic Appliances)

2843 3669 (Commercial Equipment)

cbs@hkelectric.com

9/F, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Supplier / Contractor Registration

Telephone: 3143 3923

rtr@hkelectric.com

9/F, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong
Attn: Head of Contracts

HK Electric Investments Limited

Telephone: 2843 3111

Facsimile: 2810 0506

mail@hkei.hk

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

The Hongkong Electric Company Limited

Telephone: 2843 3111

Facsimile: 2810 0506

mail@hkelectric.com

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Emergency Reporting

24-hour Hotline:

2555 4999 * Chinese

2555 4000 * English

SMS Enquiry:

6681 3411

Email:

mail@hkelectric.com

Address:

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Customer Services

Hotline:

2887 3411 *

Facsimile:

2510 7667

SMS Enquiry:

6681 3411

Email:

customerservices@hkelectric.com

Address:

9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Media Enquires

Telephone:

2843 3211

Facsimile:

2521 1580

Email:

media@hkelectric.com

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

Smart Power Services

Hotline:

2843 3228

Email:

Builidng Fund:

SPBF@hkelectric.com

Care Fund:

SPCF@hkelectric.com

Energy Audit:

SPEA@hkelectric.com

Loan Fund:

SPLF@hkelectric.com

Feed-in Tariff:

RE@hkelectric.com

RE Certificates:

REC@hkelectric.com

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

Data Centres

Telephone:

3143 3990

Email:

datacentre@hkelectric.com

Address:

9/F, Electric Centre,

28 City Garden Road,

North Point, Hong Kong

Electrical Appliances

Telephone:

2843 3645 (Domestic Appliances)

2843 3669 (Commercial Equipment)

Email:

cbs@hkelectric.com

Address:

9/F, Hongkong Electric Centre,
44 Kennedy Road, Hong Kong

Supplier / Contractor Registration

Telephone:

3143 3923

Email:

rtr@hkelectric.com

Address:

9/F, Hongkong Electric Centre,
44 Kennedy Road, Hong Kong

Attn: Head of Contracts

HK Electric Investments Limited

Telephone:

2843 3111

Facsimile:

2810 0506

Email:

mail@hkei.hk

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

The Hongkong Electric Company Limited

Telephone:

2843 3111

Facsimile:

2810 0506

Email:

mail@hkelectric.com

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

* To ensure data accuracy and service quality, the Company will record the telephone enquiry conversations.

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