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Contact Us

Telephone/Facsimile

Email

Address

Emergency Reporting

24-hour Hotline: 2555 4000*

SMS Enquiry: 6681 3411

mail@hkelectric.com

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Customer Services

Hotline: 2887 3411*

Facsimile: 2510 7667

SMS Enquiry: 6681 3411
Virtual Assistant: Elsie

cs@hkelectric.com

9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Media Enquiries

Telephone: 2555 4000*

Facsimile: 2521 1580

media@hkelectric.com

Public Affairs Departments, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Smart Power Services

Hotline: 2510 2701

Smart Power Building Fund: SPBF@hkelectric.com

Smart Power Care Fund: SPCF@hkelectric.com

Smart Power Energy Audit: SPEA@hkelectric.com

Smart Power Loan Fund: SPLF@hkelectric.com

Feed-in Tariff Scheme: 
RE@hkelectric.com

Renewable Energy Certificates: REC@hkelectric.com

Smart Power EV Charging Solution: ev@hkelectric.com

Smart Power for Data Centre:

datacentre@hkelectric.com

Smart Power for Construction Site:

SPCS@hkelectric.com

10/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Supplier / Contractor Registration

Telephone: 3143 3923

rtr@hkelectric.com

9/F, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong
Attn: General Manager 
          (Group Commercial)

HK Electric Investments Limited

Telephone: 2843 3111

Facsimile: 2810 0506

mail@hkei.hk

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

The Hongkong Electric Company, Limited

Telephone: 2843 3111

Facsimile: 2810 0506

mail@hkelectric.com

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Emergency Reporting

24-hour Hotline:

2555 4000 *

SMS Enquiry:

6681 3411

Email:

mail@hkelectric.com

Address:

Hongkong Electric Centre, 44 Kennedy Road, Hong Kong

Customer Services

Hotline:

2887 3411 *

Facsimile:

2510 7667

SMS Enquiry:

6681 3411

Email:

cs@hkelectric.com

Address:

9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Virtual Assistant:

Elsie

Media Enquires

Telephone:

2555 4000 *

Facsimile:

2521 1580

Email:

media@hkelectric.com

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

Smart Power Services

Hotline:

2510 2701

Email:

Smart Power Building Fund:

SPBF@hkelectric.com

Smart Power Care Fund:

SPCF@hkelectric.com

Smart Power Energy Audit:

SPEA@hkelectric.com

Smart Power Loan Fund:

SPLF@hkelectric.com

Feed-in Tariff Scheme:

RE@hkelectric.com

Renewable Energy Certificates:

REC@hkelectric.com

Smart Power EV Charging Solution:

ev@hkelectric.com

Smart Power for Data Centre:

datacentre@hkelectric.com

Smart Power for Construction Site:

SPCS@hkelectric.com

Address:

10/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong

Supplier / Contractor Registration

Telephone:

3143 3923

Email:

rtr@hkelectric.com

Address:

9/F, Hongkong Electric Centre,
44 Kennedy Road, Hong Kong

Attn: General Manager (Group Commercial)

HK Electric Investments Limited

Telephone:

2843 3111

Facsimile:

2810 0506

Email:

mail@hkei.hk

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

The Hongkong Electric Company, Limited

Telephone:

2843 3111

Facsimile:

2810 0506

Email:

mail@hkelectric.com

Address:

Hongkong Electric Centre,
44 Kennedy Road,
Hong Kong

* To ensure data accuracy and service quality, the Company will record the telephone enquiries.

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