Awards And Recognition

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HK Electric Investments

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HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.

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Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.

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HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.

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Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.

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To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".

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HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.

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HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.

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HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.

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Awards And Recognition

2020

Corporate / Community Service

Caring Company Scheme 2019/20
- 5 Years Plus Caring Company Logo
HSBC Living Business Award 2019
- Sustainable Supply Chain Leaders
The Community Chest of Hong Kong
- Love Teeth Day 2019/20
- Coporate & Employee Contribution Programme 2019/20 - Silver Award
- Employee Contribution Programme 2019/20 - 9th Top Fund-raiser
Partner Employer Award 2020
- Corporate Category - Excellent Corporation
Social Welfare Department & Volunteer Movement - 2019 Volunteer Service Appreciation Certificate
- Organisation - Gold Award
Fair Trade Hong Kong - Fair Trade Award 2020
- Bronze Award

Customer Service

Hong Kong Retail Management Association - Quality Service Programme (October - December 2019)
- Quality Service Leader
  - Service Category Leader ( Retail (Services) )
  - Gold Award
Best SME's Partner Award 2020
- Corporate Category - Gold Award
Hong Kong Customer Contact Association
- Mystery Caller Assessment Award (Commerce and Utilities)
  - Best-in-Class
  - Gold Award
- Inbound Contact Centre of Year (Public Service and Utilities)
  - Silver Award
Asia Pacific Customer Service Consortium - 2020 18th International APCSC Customer Relationship Excellence Awards
- Public Service of the Year 2020 (Public Utility)
The Hong Kong Retail Management Association - Quality Service Benchmarking Assessment
- 2020 Excellent Service Retailer of the Year
- 2020 Quality Service Retailer of the Year - Retail (Services)

Environmental Protection

Hong Kong Green Organisation Certification
- Energywi$e Certificates
  - Excellence Level (Generation)
  - Good Level (Transmission & Distribution Division)
- Wastewi$e Certificate
  - Excellence Level (Generation)

Indoor Air Quality Certificate
- Good Class Certificates:
  - Electric Centre
  - New Control Building, Lamma Power Station
  - Administration & Control Building, Lamma Power Station
- Excellent Class Certificates:
  - Electric Tower
  - Hongkong Electric Centre
  - Electric Centre (9/F Office)
Hong Kong Quality Assurance Agency - ISO 14001-2015 Environmental Management System Certificate
- Generation of Electricity at Lamma Power Station
Green Office and Eco-Healthy Workplace Awards Labelling Scheme
- Green Office Awards label, Eco-Healthy Workplace label
Energy Saving Championship Scheme
- Competition for Organisations - Hanson Grand RCx (Implementation) Award: Electric Tower
CarbonCare InnoLab Limited
- 2020 CarbonCare Label (Level 3)
- CarbonCare Star Label

Federation of Hong Kong Industries - BOCHK Corporate Environmental Leadership Awards 2019
- EcoChallenger
- 5 Years + EcoPioneer

Quality Management / Occupational Safety & Health

The 12th Hong Kong Outstanding Occupational Safety & Health Employee Award
- Organisation/ Enterprise - Bronze Award
Construction Occupational Safety & Health Video Competition 2019-2020
- Open Section
  - 2nd Runner-up
  - Merit Award
19th Hong Kong Occupational Safety & Health Award
- Safety Management System Award (Other Industries)
- Occupational Safety & Health Promotion Award
- Safety Performance Award
Construction Safety Promotional Campaign 2020
- Best Refurbishment and Maintenance Contractor in OSH - Nomination Award
26th Considerate Contractors Site Award Scheme
- Site Supervisory Company Award
Innovative Safety Initiative Award 2020
- Health and Welfare: Merit Award in SMART CONSTRUCTION - Health and Welfare 2020
- Safety Management System, Training and Promotion:
  - Silver Award in SMART CONSTRUCTION - Safety Training Complex 2020
  - Bronze Award in Innovative and Safety Training 2020
- Safety Operational Device: Bronze Award in VisionHub 2020
E&M Carnival 2020 - Online Quiz
- Co-organiser: Champion
- Open Group: 2nd Runner-up & 4 Merit Awards
Occupational Safety and Health Council and Labour Department - 2020 OSHC/LD Safety Quiz
- Cup Final - Champion, 1st runner up, 2nd runner up
- Plate Final - Champion, 1st runner up

Human Resources

Randstad Employer Brand Award 2020 - Most Attractive Employers (Hong Kong)
- Corporate Category - 2nd Runner-up
Promoting Happiness Index Foundation - 2020 Happy Workplace
- Happy Company 5+
ERB Manpower Developer Award Scheme
- Manpower Developer
Qualifications Framework Award Scheme for Learning Experiences
- Electrical and Mechanical Services Awardee
Vocational Training Council - 2019 Outstanding Apprentice Award
- Outstanding Apprentice Award
The HKIE Professional Volunteer Service Accreditation Programme 2018/2019
- 2 Grand Awards
- 3 Gold Awards
- 7 Silver Awards
Good MPF Employer 2019-20
- Good MPF Employer 6 Years
- e-Contribution Award
- MPF Support Award
Labour Department - Good Employer Charter 2020
Social Welfare Department & Volunteer Movement - 2019 Volunteer Service Appreciation Certificate
- 2 Silver Certificates
- 9 Bronze Certificates
Social Welfare Department - Central Western, Southern & Islands District Co-ordinating Committee on Promotion of Volunteer Service -
2019 Volunteer Service Appreciation Certificate
- 2 Gold Certificates
- 9 Silver Certificates
- 63 Bronze Certificates