HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
As modern families aspire to an eco-friendly lifestyle, HK Electric promises its customers a green and comfortable way of life made possible by the use of electric appliances.
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric has been the power behind Hong Kong for more than 120 years, having established a long and fruitful partnership with the community. While our prime mission is to provide a world-class electricity supply, we focus not only on the results, but also on the way we deliver them.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
HK Electric has been presented with the "2018/19 Hong Kong Sustainability Award" and "Special Recognition for Innovation" by The Hong Kong Management Association (HKMA) in recognition of the Company's commitment to sustainability and the enhancement of performance through innovation and adoption of advance technology.
While acknowledging that the awards are most encouraging, HK Electric's Managing Director, Mr. Wan Chi-tin, said: "We have not only dedicated resources to support and promote sustainable development of energy to combat climate change, but also partnered with the community to bring long-term social, environmental and economic impacts to society and promote a culture that values corporate social responsibility."
"In recent years, we have placed greater emphasis on promoting innovation as an integral part of our corporate strategy, understanding fully that innovation is the key to the success of our business," he added.
Being the power behind Hong Kong, HK Electric is proud to have maintained a world-class power supply reliability rating of over 99.999% since 1997. The average power interruption has been kept to less than one minute per customer per year for the last ten years since 2009. The Company has also maintained tariffs affordable to customers. To transform Hong Kong into a "smart city", HK Electric is planning to implement smart metering service for all customers by 2025.
In safeguarding the environment, Mr. Wan said: "HK Electric places great emphasis on low-carbon power generation and supports the wider application of renewable energy. The synchronisation of the new gas-fired unit L10 to our power grid last month marks a major step forward in our transition from coal-to-gas generation.
"With the progressive commissioning of the three new gas-fired units that are to replace the retiring coal-fired units in the following years, our gas-fired generation will reach about 70% by 2023. By then, our absolute carbon emission could be reduced by more than 40% compared to 2005 levels," he explained.
Besides using more natural gas for power generation, HK Electric is actively promoting the application of renewable energy (RE). The Feed-in-tariff Scheme and Renewable Energy Certificates have been introduced to encourage customers to install their own RE installations.
HK Electric is also committed to fulfilling its corporate social responsibility. The Company has launched four campaigns which focus on elderly care and green education initiatives. All these projects have been running for more than a decade, reflecting the commitment to sustainable development.
In 2018, the Company collaborated with the Hong Kong Council of Social Service to introduce the Smart Power Ambassadors Training Programme which successfully integrated green education, life-long learning and community-serving spirit.
Retirees were trained and given the task of spreading the green words to their own communities, inspiring others to do the same. A total of 54 senior citizens -- selected from more than 100 participants -- conducted around 70 sharing sessions spreading green messages to more than 1,600 participants.
Other than the "Hong Kong Sustainability Award" , HK Electric also collected the "Special Recognition for Innovation" award. Mr. Wan said that besides big data and AI, HK Electric also uses drones and robotics to optimise operation and its staff is inspired to use end-user-developed apps and technologies to streamline work processes.
More than 40 mobile apps have been developed during the year, including an app which could process applications for the Smart Power Care Fund in an easy and efficient manner, saving paperwork and manpower.
The "Hong Kong Sustainability Award" was launched by the Hong Kong Management Association in October 2016 to promote to the business sector the importance of sustainable development. The "Special Recognition for Innovation" was granted to organisations which have implemented their sustainability measures in an innovative way.
HK Electric's Managing Director, Mr. Wan Chi-tin says receiving the HKMA "2018/19 Hong Kong Sustainability Award" and "Special Recognition for Innovation" awards are most encouraging.
HK Electric' s Operations Director, Mr. Francis Cheng receives the awards which recognise of the Company's commitment to sustainability and the enhancement of performance through innovation and advance technology.