HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
To minimise social contact and handling of documents during the pandemic, we appeal to our customers to go digital with their account matters via our website and App and switch to use e-bills and e-payment.
We have received several enquiries from customers about a suspicious voice message, claiming that because of some account issues, electricity supply will be terminated shortly. Please note HK Electric has never sent out pre-recorded voice messages. Please stay alert against deceptions and protect your personal data. Stay vigilant to bogus emails with false information; and do not open any attachments or hyperlinks inside but delete them as soon as possible. For enquiries, please call our customer services hotline (2887 3411) during office hours.
Interim Report 2022
Corporate Information 2021/22
HK Electric Online
Green Hong Kong Green Online Eco-heritage Tours
Smart Power Building Fund and Energy Audit
Feed-in Tariff Scheme Open for Application
Electricity Meters Go Digital
FAQs on Electricity Consumption
With Power We Serve
Farewell to the Coal Era - Usher in a New Era of Gas-fired Generation
Smart Power EV Charging Solution
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