Beware of Scam Calls / Bogus Emails
We have received enquiries from customers about suspicious emails, SMS or calls in the form of pre-recorded message or by a real person, impersonating HK Electric to follow up account matters. Please stay alert against deceptions and protect your personal data. Stay vigilant to scam calls, bogus emails or SMS with false information. Do not provide any personal data, and do not open any attachments or hyperlinks inside but delete them as soon as possible. For enquiries, please call our customer services hotline (2887 3411) during office hours.